Frequently Asked Questions
Frequently Asked Questions
How do I enter the competition?
On the home page of our website you will see a “View All Competitions” button select that then you’ll be taken to a page which displays all our competitions.
Select a competition from any shown on the page that you wish to enter.
Stage 1 is to complete your details on the checkout page entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here https://creedcompetitions.co.uk/terms-conditions/.
When you have paid your entry fee, If you have, your name will be entered in the draw with all of the other correct entries.
You will also receive an email confirming if you have been entered into the draw.
Free Entry Route
You must be 18+ or over to enter any of our competitions, a resident in the UK and be in acceptance of our terms and conditions. Any entry in breach of these terms and conditions will be disqualified from entering. The competition will end one the timer has run out. Competitions are never extended. Proof of age / identity may be requested when claiming any prize that is won. For free entry route “click here” all free entries are treated the same as paid entries. By entering the competition, the entrant understand that payment of the entry fee does not guarantee that they will win a prize.
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How will I know if I have won?
We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 30 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.
How long is the competition open for?
The. opening and closing date of the competitions are stated on the website. We will only change the dates if we have to for reasons outside of our control.
Can anyone enter the competition?
The competition is open to uk residents who are 18 years or older.
We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of the United Kingdom.
Also, you cannot enter this competition if you are a relative of any of our Promoters.
What are the prizes?
The prizes are described fully on the website. You can find out more details by clicking here https://creedcompetitions.co.uk/our-competitions/.
We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.
Can I sell the prize if I don’t want it?
If you are the winner, the prize will be yours. You can do what ever you wish with it, including selling it.
How do you use my personal data?
We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.
We do not share your data with any third parties unless this is necessary for administering the competition.
If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.
You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.
If I win, do I have to participate in promotional exercises?
No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.
Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.
What happens if I get the question wrong?
Whilst this may be disappointing, you have to remember that this is a competition and we have to comply with the law. (See more on this below https://www.legislation.gov.uk/ukpga/2005/19/section/6)
If you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees. If you want to, you can try again.
Can I try again?
Each competition has its own maximum number of entries. Your entries may be restricted if we reach the maximum number of entries.
Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.
How is the winner decided?
Everyone who enters the competition will be entered into a draw. The winner will then be chosen at random from all the correct entries from our random ball machine.
What are my chances of winning?The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition. As an example, if entries are capped at a maximum of 3000, this means that if you purchase 1 entry, your chances of winning will be no worse than 1 in 3,000. You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above, your chances of winning will be no worse than 1 in 300.
I haven’t received an email confirming whether I am right or wrong.
If you haven’t received an email from us confirming your entry and whether you got the question right or wrong, please check your spam folder. If it is not in there, please email us at firstname.lastname@example.org.
Can I get a refund of my entry fee?
We do not offer refunds of entry fees, if you are disqualified from the competition for any reason.
My question hasn’t been answered here
If you have any questions that have not been answered here, please email us at email@example.com and we will happily answer them for you.